FAQ
How Do I Know If My Order Went Through?
After an order is placed, we'll send an order confirmation to your email immediately. If any mistakes were made in ordering, please contact us as soon as possible to rectify the situation. If you haven't received an email, please check your SPAM filter in your email first and then contact us.
How can I track my order?
Once you place an order, you’ll receive an automated email with a tracking number within a few days. Use this number to track your order on our website’s Track Your Order page. If you haven’t received your tracking number within a week, please check your spam folder or contact us directly to resend it.
What should I do if I entered the wrong address?
If you’ve entered an incorrect shipping address, please inform us immediately so we can update it before dispatch. Items returned to us due to incorrect addressing may incur a resending or restocking fee. Please double-check your address during checkout.
How should I care for my jersey?
1.Washing: We recommend hand washing your jersey in cold water with like colors. Avoid using bleach or fabric softeners, as these can damage the fabric and logos. Do not iron the logos or any heat-sensitive areas of the jersey.
2.Drying: Air drying is the best option for jersey. Hang your jersey up or lay it flat to dry. Do not use a clothes dryer, as this can cause shrinkage and damage to the fabric and logos.
3.Storing: Store your jersey in a cool, dry place away from direct sunlight. Avoid storing them in damp or humid areas, as this can cause mold or mildew to form.
4.Wear and Tear: jersey are designed to withstand the rigors of the game, but they can still be damaged if not cared for properly. Avoid wearing your jersey when engaging in activities that may cause excessive wear or tear, such as rough contact sports or working with sharp objects.
What is the returns address?
Please contact us at our support email before sending any returns, as the correct returns address can vary by country.